Termini e condizioni del servizio

Last updated: May 2026

Terms of Service

Welcome to Otrixs. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website or purchasing our products.

1. Overview

This website is operated by Otrixs. Throughout the site, the terms “we,” “us,” and “our” refer to Otrixs.

By visiting our website, creating an account, or purchasing products from us, you agree to be bound by these Terms of Service, along with our Privacy Policy and other applicable policies.

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be effective immediately upon posting on this page.

2. Online Store Terms

By using our website, you confirm that:

  • You are at least the age of majority in your location or have permission from a parent or legal guardian

  • You will use our products only for lawful purposes

  • You will not attempt to interfere with the security, functionality, or operation of our website

  • You will not transmit viruses, harmful code, or any malicious software

We reserve the right to restrict or terminate access to our services if these terms are violated.

3. Products & Pricing

We make every effort to ensure that product descriptions, images, pricing, and availability information are accurate.

However, we do not guarantee that all website content is always complete, current, or free from errors.

Prices, promotions, and product availability may change at any time without prior notice.

Otrixs reserves the right to:

  • Modify or discontinue products at any time

  • Limit product quantities per customer or order

  • Refuse or cancel orders at our discretion

4. Orders & Payment Information

By placing an order with Otrixs, you agree to provide accurate, complete, and up-to-date billing and shipping information.

We reserve the right to refuse, cancel, or limit orders if we detect:

  • Unauthorized transactions

  • Suspected fraud

  • Incorrect pricing or product information

  • Suspicious purchasing activity

If an order is canceled after payment has been processed, a full refund will be issued through the original payment method.

5. Shipping & Delivery

Otrixs currently ships to customers across the United States and Canada.

Estimated delivery times:

  • USA: 1–2 weeks

  • Canada: 1–2 weeks

Shipping fees:

  • Standard Shipping: $12

  • Free Shipping: Orders of $30 or more

Delivery times are estimates only and may vary depending on factors outside of our control, including carrier delays, weather conditions, and customs processing.

Once your order has shipped, tracking information will be sent via email.

6. Returns & Refunds

Otrixs offers a 90-day return policy for eligible products.

For complete details regarding returns, refunds, and exchanges, please review our Return & Refund Policy.

Certain beauty products may have restrictions due to hygiene and safety considerations.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand assets

  • Text

  • Images

  • Graphics

  • Product descriptions

  • Website design elements

is the property of Otrixs and may not be copied, reproduced, modified, or distributed without prior written permission.

8. Product Use & Safety

Our products are designed for personal beauty and cosmetic use.

Customers are responsible for following product instructions and using products as intended.

Otrixs is not responsible for issues caused by improper use, misuse, unauthorized modifications, or failure to follow product instructions.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Otrixs shall not be responsible for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

10. Third-Party Services

Certain features of our website, including payment processing, shipping services, or other tools, may be provided by third-party providers.

Otrixs is not responsible for the availability, policies, practices, or content of third-party services.

11. Privacy

Your personal information submitted through our website is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

12. Governing Law

These Terms of Service shall be governed and interpreted according to applicable laws in the jurisdiction where Otrixs operates.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact our customer support team.

We are always happy to assist with any questions regarding your order or experience with Otrixs.